FAQs
Frequently Asked Questions
What is your shipping policy?
Where possible we dispatch orders placed by 1pm on the same day.
Orders placed and paid for after 1pm, Monday to Friday, at weekends, or on Bank Holidays, are posted on the next working day.
We ship within the United Kingdom via
UK 1st Class - £4.95
UK 2nd Class - £3.95
UK Special Delivery - £8.95
(Please note that at busy times like Christmas there may be a small delay in despatch).
How do I make a return?
14 days return policy:
We want you to be delighted with your purchase. However, if you choose to return your item, please email us at chukkabelts@aol.com so we know to expect your returned item, and please obtain a Certificate of Posting from the Post Office.
Please make returns within 14 days of purchase. As soon as we receive your item back, we will contact you to let you know that it’s arrived, and we will refund the purchase price, less the cost of the outward postage. In the unlikely event of a fault with your item, we will replace it.
What items can I return?
We will refund the purchase price of all belts and socks. Please note:
Socks must not be opened!
Boxers may not be exchanged or returned!
Unfortunately, we cannot refund or exchange items that have been discounted.
What is your privacy policy?
We do not store credit card details nor do we share customer details with any 3rd parties.
Our Terms & Conditions
Delivery Policy: We always dispatch orders quickly. Orders placed by 1pm Monday to Friday, are posted the same day. Orders placed and paid for after 1pm, Monday to Friday, at weekends, or on Bank Holidays, are posted no later than the next working day.
We ship within the United Kingdom via
UK 1st Class - £4.95
UK 2nd Class - £3.95
UK Special Delivery - £8.95
Returns: 14 days return policy: We want you to be delighted with your purchase. However, if you choose to return your item, please email us at chukkabelts@aol.com so we know to expect your returned item, and please obtain a Certificate of Posting from the Post Office. Please make returns within 14 days of purchase. As soon as we receive your item back, we will contact you to let you know that it’s arrived, and we will refund the purchase price, less the cost of the outward postage. In the unlikely event of a fault with your item, we will replace it.
Any items bought as Christmas presents and requiring refunds or exchanges should be returned to us by 31st January, 2023.
Socks must not be opened!
Boxers may not be exchanged or returned!
Unfortunately, we cannot refund or exchange items that have been discounted.
Privacy Policy: We do not store credit card details nor do we share customer details with any 3rd parties.