Delivery Policy: We always dispatch orders quickly. Orders placed by 1pm Monday to Friday, are posted the same day. Orders placed and paid for after 1pm, Monday to Friday, at weekends, or on Bank Holidays, are posted no later than the next working day.
Returns: 14 days return policy: We want you to be delighted with your purchase. However, if you choose to return your item, please email us at firstname.lastname@example.org so we know to expect your returned item, and please obtain a Certificate of Posting from the Post Office. Please make returns within 14 days of purchase. As soon as we receive your item back, we will contact you to let you know that it’s arrived, and we will refund the purchase price, less the cost of the outward postage. In the unlikely event of a fault with your item, we will replace it.
Any items bought as Christmas presents and requiring refunds or exchanges should be returned to us by 10th January, 2019.
Unfortunately, we cannot refund or exchange items that have been discounted.